Sign In & Access

Goal

Access the Axiom application with your credentials and understand how to register if you do not yet have an account.

Prerequisites

• A supported browser (Chrome, Firefox, Edge, or Safari — latest version recommended).
• Your registered email address and password, or an invitation from an Axiom administrator.

Steps

Sign in

1. Open Axiom in your browser.
2. On the login page, enter your Email and Password.
3. Click Sign In.
4. If your credentials are correct, you are redirected to the Dashboard.

First-time registration

1. On the login page, click Register (or use the link in your invitation email).
2. Fill in the registration form:
   • Name — your display name.
   • Email — must be a valid address you can access.
   • Password — choose a strong password (minimum 8 characters).
3. Click Create Account.
4. Your account is created in Pending Approval status. An Axiom administrator must approve it before you can log in. You will receive a notification when your account is approved.

Reset a forgotten password

Contact your Axiom administrator to reset your password. Self-service password reset is not available in the current release.

Expected result

After a successful sign-in you see the Axiom dashboard with the main navigation menu.

Common issues

Issue	Possible cause	Resolution
"Invalid credentials" error	Wrong email or password	Check for typos; passwords are case-sensitive
"Account pending approval"	New account not yet approved	Contact your administrator
Blank page after sign-in	Browser cache issue	Clear browser cache and retry
Cannot register	Registration disabled	Contact your administrator

Related tasks

• Navigation Basics — find your way around the app after signing in.
• User Approvals — for admin users approving new accounts.